Support

We answer within one working day.

Email support@nuvena.co. Tell us the mobile number on the account and what happened; a screenshot helps.

Common questions

The mic does not work

Check that On It has microphone and speech permission in your phone's Settings. On iPhone, Siri & Dictation must be on.

I did not get the login code

Codes arrive on WhatsApp and, if your account has one, by email. Wait 30 seconds before asking for another. Only numbers already on a team can sign in; ask your manager to add you.

A task was misunderstood

Long-press it, then use the pencil to fix the words or the deadline. The original recording is never kept, so nothing is lost by editing.

Delete my account

See /delete-account.